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Davies Group is Hiring an It support technician Near San Antonio, TX
Job Role
As an Application Support Technician, you will work closely with our support teams to deliver a specialised data retrieval service.
You will be part of a small team that will receive requests to retrieve data. You will be a key facilitator for data retrieval requests taking an important role on the response to tickets.
Collaboration, process adherence and responsibility are key in this role.
- Work to ensure tickets incoming to Application Support for Data Retrieval are prioritised and assigned to team members for processing and resolution
- Work with Application Support team members to turn around Data Retrieval requests in a timely fashion
- Escalate tickets to other teams as appropriate
- Ensure all escalated tickets are updated on a timely basis
- Work with the Application Support team to maintain the Application Support knowledge base.
Skills & Experience
- This is entry level position into IT
- Any experience in processing and resolution of incidents and requests
- Any working knowledge of incident management processes
- Able to communicate with others in a clear, honest and enthusiastic way in order to build trust
EH1 #LH1
Last updated : 2024-04-24
Job Summary
Full Time
$45k-55k (estimate)
04/26/2024
07/23/2024
The job skills required for It support technician include Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an It support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by It support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for It support technician positions, which can be used as a reference in future career path planning. As an It support technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary It support technician. You can explore the career advancement for an It support technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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